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We come to you — by appointment at your home, in your office or at a place of your choosing in Vienna and the surrounding area.+43 670 1890407Message us on WhatsAppoffice@atelier-trampert.comInstagram @atelier_trampert

Personal handover possible in the greater Vienna area.

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Frequently asked questions

Through this form or by email. Tell us what you have in mind — we will get back to you to go over the details.

Depending on the design and material, usually four to eight weeks.

That depends on the design, the material and the effort involved. Tell us your budget — we will tell you honestly what is possible. The quote during the consultation is free and non-binding for you.

We come to you — by appointment at your home, in your office or at a place of your choosing in Vienna and the surrounding area. That way the consultation time is entirely yours and your piece's.

Either measure the inner diameter of a ring that fits well, or measure your finger's circumference with a strip of paper. In our guide you will find a calculator, a table and a printable template — plus tips for finding out the size if it is meant to stay a surprise. If in doubt, choose the larger size; we can adjust it later.

To the ring size guide →

Only high-quality materials such as gold, platinum and diamonds. For the stone, you decide: natural or lab-grown diamond. Your choice is nearly unlimited.

Yes. We design your piece together with you in 3D — so you see every detail before anything is made.

You have the choice: lab-grown diamond or natural diamond. Chemically and optically it is the same material; a grading lab verifies the origin. We source natural diamonds from supply chains that are subject to the Kimberley Process.

More about lab-grown and natural →

Insured and with tracking. In the greater Vienna area, a personal handover is also possible.

Yes, a personal engraving is possible on request. Just mention it during the consultation.

We do not currently offer financing.

Pieces that we make specifically for you to your specifications are excluded from the statutory right of withdrawal. For other goods, such as a loose diamond, you have a 14-day right of withdrawal; we will inform you about it in writing before the contract is concluded. Your statutory warranty rights remain unaffected in any case.